Wednesday 7 December 2016

Proof That Apple Watch Owners Are Desperate To Convert You To Their Side


As the Apple Watch enters the critical holiday sales season, its biggest boosters may be people already sporting it.

Cupertino, California-based Apple Inc appears to be benefiting from its loyal fan base as it rolls out its first new device since the iPad. Sixty-two percent of U.S. adults who already have an Apple Watch plan to give the gadget as a gift, according to a Reuters/Ipsos poll.

Holiday sales of the product will be scrutinized as a barometer of how much promise it holds for the company.

Apple has not provided any sales figures of the watch, whose price starts at $349.

The Reuters/Ipsos poll also found that watch owners were sticking with the device, with most using it at least as much as when they bought it, but no one feature dominated.

After an April debut marred by supply constraints and lukewarm demand, Apple must reassure investors of the watch's potential, said FBR Capital Markets analyst Daniel Ives.


About 7 percent of U.S. adults said they planned to give the Watch as a gift this holiday season, according to the poll. That could translate to sales of up to 16 million watches over the holidays, based on 2014 U.S. Census projections and excluding younger teens.

If even a fraction of consumers follow through, Apple would be well-positioned to meet or beat Wall Street's 2015 sales forecasts, which generally range from 10 million to 12 million watches, said Ives, who expects about 12 million worldwide.

Previous Reuters/Ipsos polls have shown about 6 percent of U.S. adults planned to buy the watch, with men about twice as likely as women. Six percent of respondents in the latest poll said they had it.

Ipsos polled 15,595 U.S. adults online between Oct. 21 and Dec. 4 about the watch. An Apple spokesman declined to comment on the poll, which had a credibility interval of plus or minus 4.7 percentage points.


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Apple has touted the watch's fitness-tracking and communication features.

But none of the functions, which also include playing games and telling time, were mentioned by more than 50 percent of owners asked about their main uses for the watch.

"It suggests users are not really clear on what (the watch) is for and what it's supposed to do," TECHnalysis Research analyst O'Donnell said.

Nevertheless, the poll showed high engagement, with 63 percent of owners wearing the watch daily. The poll also showed 91 percent of owners used it as much as or more than when they purchased it, while only 5 percent had given up.

Those are impressive statistics for wearables, which users often abandon, said Carolina Milanesi, head of U.S. business at consumer research firm Kantar Worldpanel ComTech.

"There's a lot of people that fall out of love after the honeymoon period," she said.

That has not been a problem for website developer Jason Jennings of Rutherfordton, North Carolina. Jennings, 38, said he had been wearing his Apple Watch every day, using it to listen to music and play games.

Fellow owner Joe Aniceto, 29, has been recommending the watch to his friends and plans to give one or two over the holidays. The Boston-based management consultant said he would dole out more if not for the steep price.

"It's definitely not a stocking stuffer," he said. "That's for sure."

(Editing by Stephen R. Trousdale and Lisa Von Ahn)

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